Solved: How To Create A Password On Turkish Airlines Miles & Smiles Program

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To create a password on Turkish Airlines Miles & Smiles you must type all numbers. It was simple as that.
When we are booking a flight we are often eager to find the best airline award program to redeem our miles on. Turkish Airlines Miles & Smiles program has plenty of offerings we love including sweet spot deals on US flights to Hawaii or great redemption rates on partners such as United, Lufthansa, as well as Turkish Airlines.
I’ve flowing Turkish Airlines a number of times before including from Newark to Istanbul in Business Class and from Istanbul to Kayseri in Economy.
Itching to take advantage of the perks Turkish Airlines program offers we were quick to sign up for our account. However, upon trying to complete the form we ran into a bit of trouble.
It wouldn’t let me create a password.
This was extremely odd and frustrated me from signing up to a highly coveted program. I finally resolved it in the simplest way possible and wanted to share how incase others were having trouble.
I landed on Turkish Airlines homepage and was looking for the way to join the program.

I found the “Sign Up” button in the top right and it immediately brought me to the form. This looked easy enough and the information they wanted looked pretty standard.

I started by filling out all the required information and had no trouble up until this point.
Then I got to the “Security Details” and it asked me to create a password. Easy enough I went for it.

Frustratingly every time I started creating a password it immediately would remove the letters.
This was odd so I decided to switch browsers and try again. Nope, same issue.
What was happening? Why couldn’t I create a password?
I decided to Google a solution and funny enough I found others having the same issue dating back to 2017! They mentioned it was a known issue with Turkish Airlines website and to this day hasn’t been resolved.
I was beginning to lose hope when I finally came across the simplest solution I never knew I needed.
To create a password on Turkish Airlines Miles & Smiles you must type all numbers. It was simple as that.
As typically with the entire process the numbers can be no less than 6 characters but also no more. This was too funny.
Anyway, after I laughed at the simplicity of this poor user experience I was able to create my account and finally sign up.
I am now a proud(?) Turkish Airlines Miles & Smiles member and have successful learned to create a password on what should be a story not worth of an article, but here we are.
Planning a trip to Turkey? Find out the best airlines to fly to Istanbul as well as our review of the JW Marriott Bosphorus.
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thank you.
Seriously, I’m so glad I found this. Thank you!
THANK YOU!!!!
cheers such a lifesaver!
THANK YOU
wow. thank you for this. i was between multiple devices and browsers and slowly dying inside as my passwords kept deleting
This level of security is a JOKE, it’s non-security, based on password standards from 1995. Easily hackable and is a SHAME to Turkish Airlines.
And even after getting an account set up and a confirmation email from TA, it won’t let me log in!
I agree, Turkish is way behind in the tech department. Did you try using the mobile app? It’s actually development by a different company so sometimes when you have trouble logging into the website the app will still work.
Thanks!
THANK YOU! Had the same problem!
Turkish Airline obviously does not like all numeric password, they put in restriction now not accepting 3 consecutive digits, now the old problem of the data entry field not accepting A-Za-z happens again in the “Verify password” field!