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The “Go Hilton” Team Member program gives employees, friends, and families a discount on stays at properties around the world. Known as TMTP, it’s often regarded as the best employee discount program in the country due to its generous savings for members.
For eligible participants, they can receive special room rates and other perks, however the program comes with it’s rules and restrictions as well.
The program is comprised of two different offerings for:
Both programs are extremely generous in their rates and provide unique value across Hilton properties. All bookings for eligible team members as well as their authorized family and friends must each log in at the Go Hilton booking site with their own Hilton Honors sign-in and password to book and manage their reservations.
Here is everything you need to know about the program.
Hilton Team Member Rates
The Hilton Team Member program is designed for active Team Member employees only and provides the largest discount rate Hilton offers. If you qualify expect to score significantly reduced nightly stays at some of Hiltons best properties around the world.
The program includes luxury high end groups under Hilton such as the Waldorf Astoria and Conrad Hotels as well as lower tier hotels like Hilton Garden Inn, DoubleTree, and more. Each team member is eligible to book up to 30 nights of them every calendar year.
Team member rates also include breakfast for two outside of the Americas + a 50% discount on F&B expenses globally. In addition, employees don’t need to pay any resort or destination fees, but amenities covered by those charges must be made available to them.
See below the rates by brand as well as how to check availability.
Who qualifies for Go Hilton:
Members that qualify are current Hilton team members (full time, part time and seasonal employees) or owner club members (owns 25%+ of a Hilton property).
Team members who work a minimum of 20 years are eligible for these rates for the rest of their lives but cannot offer their Friends & Family benefits after leaving Hilton. Those that have worked 10 to 20 years are eligible for the Friends & Family rates for themselves after exiting.
Once you are logged in it will allow you to book special rates, add family and friends to your account, and track your yearly usage of discounted rates.
Team members are allowed to reserve up to two Team Member rate rooms and two Family & Friends rate rooms at a time, for a total of up to four rooms per stay. The rooms can be booked for up to 7 consecutive nights.
The program does cap the number of rooms you can book annually but it is generous at up to 30 nights for team member rates and up to 70 room nights with Family & Friends rates per calendar year. This gives a total of 100 room nights per calendar year.
Tips For Finding Availability
While the discount tier is generous that doesn’t always mean a property will have availability. To secure a reservation here are some things to keep in mind.
Use the Flexible Dates feature: When you begin your search click the ‘My dates are flexible’ box that will let you see a calendar view of each hotel you select. This will easily allow you to see dates that an eligible night is availabe.
Mix and match rates: If you don’t see availability for all the days you want to stay you can make multiple reservations for various days. This will help you maximize the amount of dates that receive a discount.
Consider changing your dates: Consider traveling on different days if you do not see availability and try to book as early as possible. There is a chance that avaibility may change as you approach your travel dates so consider looking again within 60 days of arrival.
Hilton Friends and Family Rate
If you are not an employee of Hilton but you know someone that is then you are still in luck. Hilton has a Family & Friends program that can give approved members the ability to provide up to 30% off the nightly price at properties around the world.
Members will still need to log into the Go Hilton website and add Friends & Family to their account, which will allow those users to make F&F bookings via their own account. Once added the friend or family member will be able to log into the Go Hilton site with their own login.
Note that Friends and Family who book these rates do count towards the associate’s yearly maximum of 70 nights, but rates designated as EXTRA do not. Therefore, friends & Family members should book, by default, preferably the EXTRA rates that do not count to the total.
On any given stay Friends & Family members can book up to two rooms each for a maximum of seven nights.
The team member can monitor, at least, how many Friends & Family rooms have been consumed.
Who qualifies for this:
Members of Hilton Honors program (click here to join) and those that are approved by a Hilton team member who is registered for the TMTP.
Every Hilton Employee can go into their Go Hilton account and add a friend or family. They will also be able to monitor usage since every night counts towards a 70 night yearly limit.
The discount is up to 30% – 50% off the Best Available Rate or lowest advertised rate that is subject to the hotel’s standard cancellation policy. We don’t often see it actually being 50% but it’s easily the cheapest rate the hotel has to offer.
How to redeem rate:
To obtain your discount you have to have an active Hilton Honors account and be approved by a team member. Make sure you give your name and Hilton Honors number exactly as they appear on your account for approval to go through.
Once you select a hotel and view rates, a special rate will appear towards the top.
This is where you will want to select the Family and Friends rate. Notice that this rate only applies to standard rooms but can be up to 50% off the nightly rate or the cheapest rate available.
You may also come across a rate called “Extra” displayed in the same way as Family and Friends Rate.
If you do come across this rate it is actually preferred for you to book it because it will not count towards the yearly quota of discounts. Hotels will open up this extra rate when they have space available and the discount will be the same as the family and friends rate.
Food and Beverage Discount
The food and beverage discount is an additional perk for active Hilton Team Members on top of the reduced nightly rate. Expect to receive breakfast included for two outside of the Americas and elsewhere a discount of 50% on food and beverage on property.
However, be aware it only applies to restaurants that are under the same management as the hotel, so double check and make sure the restaurant qualifies.
Lastly, another great feature of this program is that they honor elite status and honors points. Meaning, you can also potentially get an upgrade and earn a points with your discounted rate!
How to use the Hilton Go Portal
Room availability varies and you will need to browse the GO Hilton portal to make all bookings.
Here is how you can use the portal to make your booking
Browse through the destinations or holiday types, noting the availability in the top right hand corner of the property (TMTP or F&F or EXTRA).
Ensure you are booking for the rate you qualify for
Click through to the confirmation and make your booking!
Note: Rooms surplus may be offered via GO Hilton to friends and family as EXTRA rooms. These bookingsdo not count towards the team-member’s limit, but do earn Hilton Honors points and tier status.
Conclusion and takeways
Both rates of the Hilton Team Member Travel program offer outstanding savings and are a significant employee benefit. If you are not a Hilton employee, the benefits are so good that it would pay to scour your list friends and family to find someone who is one.
Note that when you arrive at the hotel, the authorized family/friends can travel without the authorizing Team Member when staying under their own Family & Friends rates. However, this is only if the family/friends make their own reservations by signing into the Go Hilton booking site with their own Hilton Honors account.
Even if you can only access the EXTRA friends and family deals…. saving 50% of the Best Available Rate is a HUGE discount!
For Hilton employees:
Congratulations on getting these significant benefits from your employer
This guide should help you to make the most of these valuable perks.
Make sure you share the love with friends and family!
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